Contact Us & FAQ's

Frequently Asked Questions

What Kindle/Book Sleeve size do you recommend for my Kindle/iPad/Book?

Please use our size guide below to find your perfect book sleeve size!

Kindle & Book Sleeve Size Guide

What Laptop Sleeve size do you recommend for my laptop/iPad?

Please use our size guide below to find your perfect laptop sleeve size!

Laptop Sleeve Size Guide

Do you sell sewing patterns?

We do not sell any sewing patterns.

When should I expect my order?

How long will my order be in transit?

If you are within the US please choose between Economy shipping (5-8 business days) and Standard shipping (3-4 business days) at checkout. International shipping varies based on location and will be shown at checkout.

 

How long will my item(s) take to make before they are shipped?

Nearly every item on our shop is handmade by Hailey. This means some items may take longer to make than others before they are shipped. Most handmade items are made and shipped within 1-2 weeks, however some customs tote bags may take 2-3 weeks to make.

Thank you for supporting our small & handmade business!

Do you accept returns and exchanges?

We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.

Please contact us within 2 hours of placing your order for a cancellation.

Where does the name "Charley" come from?

The name Charley comes from the combination of Hailey's name and her sweet puppies name, Charlie.

Do you send PR? Are you looking for UGC creators?

Thank you for your interest, however we do not currently send PR and are not looking for user-generated content.

Let's Get in Touch!

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