Return, Refund, Exchange, & Cancellation Policy
Returns, Refunds & Exchanges
We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.
Cancellations
Please contact us within 2 hours of placing your order for a cancellation.
Disclaimer
Xoxo Charley is not responsible for any late, delayed, damaged, or stolen items, or for any loss, inconvenience, or expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk for any loss or damage. This includes, but is not limited to, carrier delays, mishandling by third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events.
By placing your order, you acknowledge and agree that Xoxo Charley is not liable for any related issues.